Happy MiniYouGift customers
Want to hear what happy customers has said about how amazing the miniyou figurines they bought from us? I have selected some feedbacks.
I received my Mini cake topper and it looks even better In person. Thank YOU so MUCH.
Jewels
> On Oct 22, 2010, at 4:00 PM, Purvis, Stephanie wrote:
>
> > Hi.
> > Sorry it took so long to get back to you but my e-mail has been down.
> > The figurines were a big hit! Everyone loved them!
> > Thank you very much.
And our customer service is also excellent. To further improve our instant message services, we now offer 2 different departments. 1) Customer service department will handle all sales and related issues and questions.
2) Our new support department will handle all after sales issues including order status.
We will chat with you when we are online from 8 am. PST to 4:30 pm and from 8 pm to 10 pm for your convenience. Of course, we can always reached by email at allen@miniyougift.com or call us at 540-466-4648.
Miniyou for Wedding Cake topper
With almost 80% of our orders are for weddings. I want to take this opportunity and explain a little more of what we do. We specialized in capturing individuals facial expressions from pictures and recreate small customized figurines with your own images. Sounds like fun, ah? Yes, imagine your wedding cake topper is yourself! That is so much better than generic ones. Furthermore, these figurines are 100% handmade and their colors are originals.
Our customer service is also number one in the industry, we answer email within hours or sometimes mins and not days. Our mission is to satisfy all customers. If you are not satisfied, we will never satisfied.
We know each and every weddings is unique and therefore, we can custom design any theme. From beach weddings in Hawaii to formal weddings, we can always work with you.
Please give us a try if you are shopping for wedding cake toppers. Email me at allen@miniyougift.com for any questions or call me at 540-466-4648. I am more than happy to answer any questions. Thanks.
November 18th 2010
We are going to update the site with added features. Adding help tickets and customers can track the status of their orders easier and quicker. Also, the instant message features will be upgraded soon too. We will be adding email request form so customer can leave us any message when we are offline. Stay tune for more info.
It’s been long time since the blog is updated
It has been very busy for the past 2 months and hopefully the blog will be updated more frequently. Summer is here now and we are busy selling the cake toppers for those summer weddings. A reminder, please allow at least 2 weeks and ideally longer for processing. Although most cases, we do able to accumodate most rush customers, we cannot guaranteed the timing.
Miniyou ideas
There are many reasons to have a Miniyou figurine, from weddings cake topper to retirement gifts. Graduation is coming and this is the best time to send people miniyou as graduation gift. Email us for more options.
Mother’s Day
Everybody loves their mom but it is always very difficult to buy gifts for mom every year. She complain if you spend too much and you feel bad if you spend less. Have you thought of getting a MiniYou Family Figurine for the family? Mom, dad, you and brothers and sisters can be in the figurine set that last forever. We can custom made any pose you like with mom. Don’t lose this great once a year opportunity.
New Retail Location
Now, you can visit our new retail location at Bridal Image of San Francisco. They are located at 586 6th St, San Francisco. Please go and visit them for our samples of works. You will get exclusive customer discounts from them if you are their customers. Happy weddings.
vacation
We will be on vacation from 2/14 to 2/21. Orders placed from 2/9 will still be processed but the draft will not be send out until 2/23. Sorry for the inconvenience. Any question, please email me at allen@miniyougift.com. Thanks.
Why do we ship unglued sometimes?
Sometimes we have to ship the Miniyou set unglued due to the risk of shipping damage. In those cases, we will supply the customer with a box of glue. The glue that we use is non-toxic, and it comes in 2 tubes, tube A and Tube B. It is very easy to glue together but it can get tricky sometimes. Remember this glue is very powerful and strong, therefore, you need only very small amount. The method is to use one drop of glue from tube A and mix with one drop of glue from tube B. Glue that to the pre-drilled hole from the base. HOLD the figurine for at least 5 mins. Do not move during that time. Slowly remove your hand after 5 mins or when you feel it is holding up by itself. Wait for at least another 30 mins before moving it. Practice makes perfect. You can try to glue something in your home before put together the figurine may also be a good idea.
Remember to use only small and same amount of glue from tube A and tube B and HOLD the figurine in its place for at least 5 mins before slowly releasing it. Please ask us if you have any questions.
Been a while
Ever wonder why I have not been updating the blog? Simple reason because I was sick an and off for over 3 weeks. Cough and cough and cough….. But good news is that the orders still are being filled. Now it is the best time to order a MiniYou for Valentine’s Gift. I can’t think of any gift that is better than sending a miniature of yourself to your loved one. One gift that can make this Valentine day so special that you can never forget.